This 'Time and Energy' module is designed for individuals who have the responsibility of managing people and their performance. Effective performance management of each individual member of the team is critical in today’s increasingly competitive environment.  This program is designed to give you a clear understanding of how to structure and run an effective appraisal.

Program Contents

• What is Performance Management?
• The Performance Management Flow Chart
• High Performance Factors – Individuals and Teams
• Identifying Performance and Capability Gaps
• Performance Management – Competencies and Key
• Performance Indicators
• Setting Good Performance Objectives
• Running an Effective Performance Review Meeting
• How to Prepare
• Practical Considerations
• Structuring the Discussion
• Giving Effective Feedback
• Support Systems and Paperwork
• The Appraisers Checklist
• Problem People
• Behaviours which cause difficulty
• How to manage problem people
• Personal Development Plans

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